Micro Purchases Simplified Acquisitions Purchase Orders

Purchase orders (any amount)

Your agency issued a PO three days ago. The vendor has not acknowledged it. Your supervisor asks for status updates you don't have. Finance needs delivery confirmation. You're chasing a vendor who won't return calls. Send us your PO. We confirm scope within 4 hours. You get delivery timeline within 24 hours. Problems get escalated to decision makers, not call centers.

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Same Day
PO Acknowledgment
Scope confirmed within 4 hours

The purchase order problem

Your agency has already completed the procurement process. Contract awarded. Budget approved. PO issued. This should be the easiest part. But vendors treat PO acknowledgment like an afterthought.

What typically happens
  • Days pass with no acknowledgment
  • You call and get transferred multiple times
  • No clear delivery timeline provided
Our PO commitment
Same day
PO acknowledgment email
4 hours
Scope confirmation
24 hours
Complete delivery timeline

How we handle purchase orders

1

Send your PO

Email PO to [email protected] or fax to your designated number. Include delivery address and any special instructions.

Email
[email protected]
Phone
678-888-1480
2

Same-day acknowledgment

Within hours (same business day), you receive:

  • Confirmation we received your PO
  • Ticket number for tracking
  • Direct contact name and phone number
3

Scope confirmation within 4 hours

We confirm product availability, verify specifications match your PO, and flag any issues immediately:

If there's a problem:

You get a phone call within 4 hours explaining the issue and proposed solutions. No waiting days for bad news.

4

Complete delivery timeline within 24 hours

Once scope is confirmed, you receive:

  • Expected ship date
  • Expected delivery date
  • Tracking number (when shipped)
  • Automatic updates every 24 hours

When problems happen

Vendors mess up. Shipments get delayed. Products arrive damaged. The difference is how fast problems get fixed. With us, problems escalate to decision makers, not call centers.

Wrong items, damaged goods, missing shipment-whatever the issue.

Wrong items, damaged goods, missing shipment-whatever the issue.

Direct escalation

We call within 2 hours

Not an email. Not a ticket. A phone call from someone with authority to fix it.

Decision maker responds

Resolution within 8 hours

Clear plan with timeline. Replacement shipped. Credit issued. Problem fixed.

Fast fixes, not excuses

You never have to chase us for answers

Your supervisor asks for a status update. You have one. Because we called you before you had to call us.

Send your PO today

Same-day acknowledgment. Clear timeline within 24 hours. Direct escalation path if problems arise.

Email PO Call: 678-888-1480